Policy for zipprotech

Terms and Conditions

1. Introduction
By accessing or using the services provided by ZipproTech, you agree to comply with these terms and conditions. These terms apply to all visitors, users, and others who access or use the services.
 
2. Use of Services
You agree to use our services for lawful purposes only. You are prohibited from using the services to infringe on the rights of others, distribute harmful content, or violate any applicable laws or regulations.
 
3. Intellectual Property
All content, including text, images, graphics, and software, is the property of ZipproTech. Users are not permitted to replicate, distribute, or modify any content without prior permission.
 
4. Limitation of Liability
ZipproTech shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the service, even if ZipproTech has been advised of the possibility of such damages.
 
5. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Location/Region], without regard to its conflict of law principles.
 
6. Changes to Terms
ZipproTech reserves the right to modify these terms at any time. Users are encouraged to review the terms periodically to stay informed of any updates.
 
Privacy Policy
1. Introduction
ZipproTech is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you use our services.
 
2. Information We Collect
We collect information to provide better services to our users, including personal details provided during account creation, payment details, and usage data.
 
3. How We Use Your Information
Your information is used to deliver, improve, and develop our services, as well as to communicate with you regarding service updates or promotional offers. We may also use your data for troubleshooting and to enhance security.
 
4. Data Security
ZipproTech implements industry-standard security measures to protect your information. However, please note that no method of transmission over the internet is entirely secure.
 
5. Third-Party Disclosure
ZipproTech does not sell, trade, or otherwise transfer your information to third parties without your consent, except as necessary to provide our services or as required by law.
 
6. Changes to This Policy
We may update this policy periodically. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of any updates.
 

Zipprotech Private Limited: Refund Policy for Web Design Services

This Refund Policy outlines the conditions under which Zipprotech Private Limited provides refunds for its web design and development services. By engaging with our services, you agree to the terms of this policy.

1. Refund Eligibility & Cancellation Charges

Refunds are based on the project's progress at the time of cancellation. The following conditions apply:

  • Before Project Commencement: If the client cancels the project before any work has started, a 100% refund of the advance payment will be issued by Zipprotech Private Limited. This applies only if the cancellation request is made within a reasonable timeframe (e.g., 5 business days of payment).
  • Up to 50% Project Completion: If the client cancels the project after it has been initiated but is at or less than 50% complete, 50% of the advance payment will be refunded. The remaining 50% is non-refundable and will be retained by Zipprotech Private Limited as compensation for the time, effort, and resources invested in the initial stages of the project.
  • More than 50% Project Completion: If the project is more than 50% complete, no refund will be provided. At this stage, a significant portion of the work, including design, development, and content integration, has been completed. The advance payment is considered to fully compensate for the services rendered.

2. Refund Process

To initiate a refund request, the client must submit a written cancellation request via email to Zipprotech Private Limited. Our team will then review the project's status to determine refund eligibility and the final amount. If a refund is approved, it will be processed and transferred back to the client's original payment method within 7 to 10 business days.

3. Non-Refundable Situations

Zipprotech Private Limited does not offer refunds in the following circumstances:

  • Final Project Delivery: Once the final website has been delivered and uploaded to the client's server.
  • Client Approval: After the client has provided final approval of the design, layout, or any major project milestone.
  • Third-Party Costs: Any costs incurred for third-party services, such as domain registration, web hosting, premium themes, plugins, or stock photography, which are purchased on behalf of the client.
  • Delays from Client: If project delays are caused by the client's failure to provide timely feedback, content, or necessary information.

 

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