Policy
Terms and Conditions
1. Introduction
By accessing or using the services provided by ZipproTech, you agree to comply with these terms and conditions. These terms apply to all visitors, users, and others who access or use the services.
2. Use of Services
You agree to use our services for lawful purposes only. You are prohibited from using the services to infringe on the rights of others, distribute harmful content, or violate any applicable laws or regulations.
3. Intellectual Property
All content, including text, images, graphics, and software, is the property of ZipproTech. Users are not permitted to replicate, distribute, or modify any content without prior permission.
4. Limitation of Liability
ZipproTech shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the service, even if ZipproTech has been advised of the possibility of such damages.
5. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Location/Region], without regard to its conflict of law principles.
6. Changes to Terms
ZipproTech reserves the right to modify these terms at any time. Users are encouraged to review the terms periodically to stay informed of any updates.
Privacy Policy
1. Introduction
ZipproTech is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you use our services.
2. Information We Collect
We collect information to provide better services to our users, including personal details provided during account creation, payment details, and usage data.
3. How We Use Your Information
Your information is used to deliver, improve, and develop our services, as well as to communicate with you regarding service updates or promotional offers. We may also use your data for troubleshooting and to enhance security.
4. Data Security
ZipproTech implements industry-standard security measures to protect your information. However, please note that no method of transmission over the internet is entirely secure.
5. Third-Party Disclosure
ZipproTech does not sell, trade, or otherwise transfer your information to third parties without your consent, except as necessary to provide our services or as required by law.
6. Changes to This Policy
We may update this policy periodically. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of any updates.
Cancellation and Refund Policy
1. Cancellation Request
Client-Initiated Cancellations:
Clients may cancel any service prior to the start of the project. Cancellations must be requested in writing via email at least 3 business days before the scheduled start of the project.
Once Work Has Commenced:
After the service or development work has started, cancellation is generally not permitted unless mutually agreed upon by both parties.
2. Refund Eligibility
Pre-Commencement Cancellations:
If a service is canceled before any work has commenced, a full refund will be issued within 7 business days.
Digital Marketing and Ongoing IT Services:
For services such as digital marketing or ongoing IT support, refunds are issued on a pro-rata basis if cancellation occurs mid-term, provided no deliverables have been submitted or work has been completed during the cancellation period.
Web Development and Design Projects:
Web development and design projects are non-refundable once the design has been approved or work has started.
3. Non-Refundable Services
The following services are non-refundable:
Consultation Fees: Fees for consultations, regardless of duration, are non-refundable.
Customized Software Solutions: Services involving custom software or tailored solutions are not eligible for refunds once development has started.
Completed Projects: Completed design, development, or IT service projects are non-refundable.
4. Refund Process
All refunds will be processed within 7-10 business days and credited to the original payment method used for the transaction.
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